We launched our new pricing model with one goal: make enterprise-grade call center software accessible to businesses of all sizes. Here is the full breakdown and the thinking behind it.
The Old Way: Death by a Thousand Fees
Traditional call center platforms have perfected the art of complex pricing:
For a mid-size call center with 50 agents, the first-year cost easily reaches $40,000-80,000.
Our Model: Simple and Predictable
Single-Tenant Plan
Multi-Tenant Plan
Why Free for Year 1?
1. We Believe in the Product
If our platform is as good as we say it is, you will want to continue using it after trying it for a full year. We do not need a hard sell. The product sells itself.
2. Removing the Risk
Most platforms offer 14 or 30-day trials. That is barely enough time to evaluate a call center solution properly. A full year gives you time to:
3. Building Long-Term Relationships
We would rather have a customer who stays for 5+ years because they love the platform than one who signed up because they were locked into an annual contract.
The Math: Real Cost Comparison
Scenario: 50-Agent Call Center, 3-Year Total Cost
| Traditional Platform | Our Platform | |
|---|---|---|
| Year 1 | $45,000 | $1,299 |
| Year 2 | $36,000 | $600/year (1 tenant) |
| Year 3 | $36,000 | $600/year |
| **3-Year Total** | **$117,000** | **$2,499** |
Even in a multi-tenant scenario with 10 tenants:
| Traditional Platform | Our Platform | |
|---|---|---|
| Year 1 | $45,000 | $2,499 |
| Year 2 | $36,000 | $6,000 (10 x $50/mo) |
| Year 3 | $36,000 | $6,000 |
| **3-Year Total** | **$117,000** | **$14,499** |
That is an 87% cost reduction over 3 years.
What is Included at Every Price Point
Regardless of which plan you choose, you always get:
Frequently Asked Questions
Q: What if I cannot afford the installation fee?
Contact us. We offer flexible payment options for qualified businesses.
Q: Are there any hidden fees?
No. The installation fee and (from Year 2) the per-tenant fee are the only costs from us. Your SIP trunk provider will charge separately for call termination.
Q: Can I cancel anytime?
Yes. There are no long-term contracts. From Year 2, multi-tenant pricing is month-to-month.
The Bottom Line
We designed our pricing to be the opposite of everything frustrating about traditional call center software pricing. Simple, transparent, and dramatically more affordable.
The best part? You can verify all of this during your free first year. No risk, no commitment, just results.